Usage Policy
Customer Agreement
By accessing our website and purchasing products, you agree to comply with our terms. Our offerings include authentic attars, floral waters, and gourmet teas crafted with heritage and care. Your purchases reflect your acceptance of our practices.
Payment and Shipping
We accept various payment methods to facilitate smooth transactions. Products will be shipped promptly upon confirmation of your order. While we strive for timely delivery, unforeseen circumstances may affect transit times. Kindly check our shipping policy for detailed information. We are committed to ensuring your purchase reaches you safely and efficiently. In case of any issues, please get in touch with our customer service for assistance.
Return and Refund Guidelines
If you are not satisfied with your purchase, please contact us within 14 days for a return authorization. Items must be in original condition. Refunds will take 7-10 business days to process after receiving the returned products.